How long will it take for my order to arrive?

• For gift vouchers: We will send them to you by email within a maximum of 24 hours.
• Per a la wine: el temps de descompte per ordinadors és 24-72 hores per a temps que l'orde està placeda (only per a les places de mainland Spain). Per a altres destinacions de durada del temps és 3-6 days.

If per any reasó la ordre has de be delayed, we will contact you to inform you.

Onze les ordres han estat placedes, no changes a la xarxa d'address són permitides, unless el customer és responsible per les despeses i això és expressament acceptat per parties.

What is the cost of shipping?

• For gift vouchers: email delivery is free.
• For wine: the cost depends on its weight:
  • Spain (mainland): up to 6 bottles of 75cl., €9
  • Balearic Islands: up to 6 bottles of 75cl., €15
  • Canary Islands, Ceuta i Melilla: we do not ship
  • EU countries: up to 6 bottles of 75cl., €20
  • Switzerland: up to 6 bottles of 75cl., €30
  • USA: up to 6 bottles of 75cl., €120

What happens if I am not at the address I indicated when the courier és going to deliver the order?

After la fira delivery attempt, el carrier will leave you a notice si that you can contact them and arrange a new delivery date. Aquest delivery es pot fer en el shipping address i indicat or en un of carrier's offices.
After another failed attempt, la nostra ordre és cancel·lada i la refundació d'ordre mínus el cost de returning el paquet.

What do I do if my order doesn't arriba?

Si heu rebut cap ordre des de 5 working days from confirmation, si us plau contacteu amb e.vives@terradominicata.com